If you choose to see a proof, this means that we will print and mail you an actual printed proof so that you can see exactly what your card will be like. We do not email digital proofs, as our website shows bleed lines and folds when you order.

If you have a custom design created, we will email digital proofs with the option of a printed proof after you have approved the digital proof.

Once a proof is approve or order placed without requesting a proof, it cannot be reprinted for any reason!

Proofs are free on orders of 50 cards or more. If you order less than 50 cards, there is a $5.00 fee for your proof.

This largely depends on your personal preference and which papers you like, but we do have a few recommendations. Lighter colors and background will show off the shimmer effect of our pearl papers, while dark colors or designs are better on the other papers. Many of our paper are very thick, so some cracking should be expected if you run your images or designs over the folds.

All file MUST be in RGB mode (not CMYK, grayscale is okay) and use the sRGB profile. Any other profile will give undesired results as the colors will not be printed correctly.

When it comes to color management and printing there are a few options depending on the end result desired. For photography and photographic labs, sRGB is the preferred workflow for great color and skin tones. All printers that are used at Pro Digital Photos are setup to properly accept and print sRGB images correctly.

We are not able to check every file we print, so please submit them with the correct profile as we cannot reprint orders that were not submitted correctly.

This is because we only upload a preview of your image for faster ordering and easier zooming and cropping of your images. Don't worry your full, high resolution images are sent at the end of the order process.

It's not likely that our ordering system is down as we do have multiple servers. This most likely is due to a configuration with the computer your are on. We recommend using either Firefox or Chrome if you are on a PC and Safari on Macs. Updating your browser and clearing the cache will most likely solve any issues you are having.  Do a search online for clearing the cache on your particular browser as they are always being updated and are different from browser to browser

If you are totally stuck and have tried all these things. Please give us a call at 801-785-7432. We can remotely connect to your computer and help you troubleshoot your system.

Yes! We can easily print your return address on the back flap of your envelopes.  Please be sure to put the exact text you want in the comments during checkout and any fonts you may want to use.  Otherwise will will choose the fonts for you. 

We can also print your mailing list on your envelopes and save you a lot of time. You will need to download our excel template and put all your addresses in the correct format. Then you will email the list to us and let us know what return address you would like and any fonts, if any, you would like to use.

All designs created by Pro Digital Photos, including custom created designs, are copyrighted by Pro Digital Photos and may be used in marketing and advertising.

All templates and designs by Pro Digital Photos will have our web address in the card design. We try to keep the web address small and discreet so it does not detract from your card. We can remove the web address from holiday cards for a nominal fee.